Your webserver doesn't recognise this as a file that it can process and so it is just returning the file itself. What webserver are you using? Apache?
Have a look at the Apache doc to set this up; http://httpd.apache.org/docs/2.2/howto/cgi.html Rory Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/8/5 Davis, Sam <sam.da...@aaipharma.com>: > Greetings, > > I am experiencing a problem with the installation of OTRS 2.4.1. I have > installed the web server and need to implement the database but everytime I > execute in a browser http://localhost/otrs/installer.pl . I get the error > the extension .pl is unknown and wants to download the file. Does anyone > has any suggestions. > > Best Regards, > > > Sam Davis > > ___________________________________ > Sam Davis > System Adminstrator > AAIPharma > c/ Rosa de Lima, 1-bis, Edificio Alba > 28290 Las Matas (Madrid) > Tel: +34 91 372 6065 (Direct) > Fax: +34 91 372 6060 > sam.da...@aaipharma.com > www.aaipharma.com > ___________________________________ > The content of this e-mail and any attachments to it is intended only for > the confidential > use of the intended recipient(s). If you are not the intended recipient(s), > you are hereby > notified that you have received this communication in error and that any > disclosure, copying, > distribution, or the taking of any action in reliance on the contents of > this e-mail is > strictly prohibited and that the documents should be returned to the author > immediately. > If you have received this email in error, please notify the author by using > the reply key > immediately. > P Please consider the Environment before printing this e-mail. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/