Stats::UseAgentElementInStats: in Framework -> Frontend::Agent::Stats In some state is not allowed genereting this so is setted to no as default.
On Thu, Aug 6, 2009 at 5:36 AM, Karlos Jelez <[email protected]> wrote: > Hi list, > > Do anyone know how to report tickets per agent in a monthly basis? > > Any help will be appreciated. > > Thanks > > Karlos Jelez > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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