OK, here is another potential solution to my problem.
Is it possible to have a customer automatically created when an email
comes in to the support email?
I know this could open the door to other potential problems - but the
customer could be created with next to no privs until verified by an
agent.
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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