Hi Michiel, 
My database is using UTF8, all checks of Support, client connection, use of 
database collation and indicate that I'm using UTF8. In my version of MySQL is 
5.0.67. 


Regards,
 


Date: Thu, 13 Aug 2009 20:07:57 +0200
From: [email protected]
To: [email protected]
Subject: Re: [otrs] Using UTF8 by default


Hi rodrigo,

What is the character set of your database? 

Have you installed the support module? If so, what does Admin > SupportModule 
say?

Regards,

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl


On Aug 13, 2009 7:51 PM, "Rodrigo Correa" <[email protected]> wrote:








Good afternoon, 

I have a problem with the configuration of my Default Charset, I have to use 
the default UTF8 - I am in Brazil. 

My browser of transmission, the OTRS database collection and the browser is 
configured to use the default UTF8, but still special characters (Ç, Í, Á, É, 
À, Ô, ...) are not identified. 


OBS.: My mail server, this also using UTF8. 


What may be happening? Do you have any tips? 


Thanks,
 


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