Rob,
you are right! Now I can verify this problem on OTRS 2.4.1-3 too.
http://bugs.otrs.org/show_bug.cgi?id=4150
Many thanks for the bug report. It's fixed now.
Feedback is very welcome!
-Martin
On 15.08.2009, at 11:15, Martin Edenhofer wrote:
Hi Rob,
On 14.08.2009, at 17:32, Rob McKrill wrote:
I have been trying for quite a while now to figure out where I can
change the date format for my installation and have hopefully
exhausted all sources before asking a stupid question on the list
here...
I have the preferences in the agent interface set to “United States
– English”, double checked the settings in Kernel/Language/en.pm
for all formats of the date/time. Everything still seems to show
up as DD/MM/YYYY in all of the different spots (upper right of main
screen, tickets).
Is there something I am missing? I even tried changing the
settings in the en.pm file from the default and the changes I made
didn’t seem to be used. Are there a different set of files being
used for these preferences that aren’t noted anywhere in the
documentation?
If you really use "English (United States)", Kernel/Language/en.pm
is the right place. About line 33:
[...]
# date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;
%Y=Jear;)
$Self->{DateFormat} = '%M/%D/%Y %T';
$Self->{DateFormatLong} = '%T - %M/%D/%Y';
$Self->{DateFormatShort} = '%M/%D/%Y';
$Self->{DateInputFormat} = '%M/%D/%Y';
$Self->{DateInputFormatLong} = '%M/%D/%Y - %T';
[...]
Just change it here. If you use apache+mod_perl, restart your web
server to be sure that the changes are effected.
More info:
To check if the file syntax is still valid use "perl -cw Kernel/
Language/en.pm" (Kernel/Language/en.pm syntax OK need to be the
result).
If still "DD/MM/YYYY" is shown, I guess that you are not using
"English (United States)", I guess you are using "English (United
Kingdom)" (Kernel/Language/en_GB.pm), because "DD/MM/YYYY" ist the
default date format for "English (United Kingdom)". ;)
Greetings,
-Martin
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