Answer to myself,
the upgrade is conservative, 
all the dtl of 2.4.3 are not updated but created as *.dtl.rpmnew :-)

i'll try to rename those *.rpmnew and see how it goes.

thanks anyway for your help

Rachid


On Wed, Aug 19, 2009 at 11:36:16AM +0200, Rachid Zarouali wrote:
> thanks michiel,
> i've restarted apache but nothing changed.
> 
> Rachid
> 
> On Wed, Aug 19, 2009 at 11:30:07AM +0200, Michiel Beijen wrote:
> > Hi Rachid,
> > 
> > If you don't have Apache2::Reload installed, you might need to restart
> > apache before the updated modules will take effect.
> > 
> > hth,
> > --
> > Michiel Beijen
> > Software Consultant
> > +31 6 - 457 42 418
> > Bee Free IT + http://beefreeit.nl
> > 
> > 
> > On Wed, Aug 19, 2009 at 10:09, Rachid Zarouali 
> > <[email protected]>wrote:
> > 
> > > Hy all,
> > > i've recently upgraded in a vm test our otrs system to 2.4.3, but as i can
> > > see the very powerful dashboard,
> > > it seems i'm missing some of the new features like the new ticket list
> > > view, bulk action .... ?
> > > any clues why and how to gain access to all the cool new features ?
> > >
> > > Rachid
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