did you tried Framework -> Core::Web Frontend::RichText: to NO ?
On Mon, Aug 24, 2009 at 5:09 PM, Jens Müller <[email protected]> wrote:
> Hello,
>
> sometimes when I paste links ito OTRS they then become
> ---
> Thee software can be downloaded here:<br />
> <a href="mhtml:{523F5CA8-67D7-4D88-AF17-C56C49A9B93F}mid://00000060/!x-usc:
> http://www.real-link-to-file.com/file.exe";>
> http://www.real-link-to-file.com/file.exe</a><br />
> ---
> So that if the user clicks on it, the browser opens with an invalid
> address.
>
> What's happning here?
>
> In fact I would prefer to handle the tickets without html, at least if the
> original message was plain text only. Can this be done?
>
> Thanks,
> Jens
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