>>> I think you are using 2.3 templates in 2.4.... Can that be? >>> >> no, I renamed the old dir and made a fresh install into a new one. >> just to make sure: what would I have to check? >> > Check the Version ID of AgentTicketQueue.dtl against the CVS > Version.
both are rev 1.9 So, seems to be a bug http://bugs.otrs.org/show_bug.cgi?id=4188 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
