Hi,

Well there is a way to change it manualy for each agent and each customer
but I thought that there would be a way through mysql db modification to do
it in one go and not to type in the user_id everytime. Like this you can
also edit the settings of each agent or customer in the admin panel. Is
there realy no way to do it in one go?

Mit freundlichen Grüßen / Kind regards
Markus Moj
Technik

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
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Amtsgericht Düsseldorf, HRB 34489


                                                                       
  From:       "Lars Monsees" <[email protected]>              
                                                                       
  To:         "User questions and discussions about OTRS." <[email protected]>
                                                                       
  Date:       27.08.2009 11:10                                         
                                                                       
  Subject:    Re: [otrs] How to change skin / theme for all agents and    
customer-user?
                                                                       
  Sent by:    [email protected]                                    
                                                                       





Hi,

> theme has been modified and saved under a different name. Now I want
> to apply the skin / theme to all agents (users) and customer-users at
> once .... :)

I don´t think there is a way via the gui, but modifying the DB should work.

Table: customer_preferences
user_id = ...
preferences_key = 'UserTheme'
preferences_value = 'newskin'

same for table user_preferences


hth,
Lars
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