Hi Rodrigo,

When I had this issue I found out that OTRS was interpreting my mounted ISO as a full disk.

Try unmounting any ISO's you may have and reload the support page.

David

Rodrigo Correa wrote:
Hi,
I wonder how exactly the status of "Check disk usage".

My OTRS stating that "Check disk usage" as a partition of my disk is 100% utilization.

Checking the console of my server (OpenSuse 10.2 - VMWARE Virtual) I realized that I have free disk space.

My disc has a capacity of 20GB and still have 1.01Gb free.

Thanks,

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