Hi Stephan,

it seems that you modified Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl by your self, the RPM will not replace it.

Is there a Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl.rpmnew or something like that?

Just rename it to Kernel/Output/HTML/Standard/ AgentDashboardTicketGeneric.dtl and it will work.

 -Martin

On 03.09.2009, at 10:06, Stephan Lang wrote:

Hi @all,

the release note on OTRS 2.4.4 mentions enhancements on the Dashboard to display Watched Tickets and My Queues, see here: http://otrs.org/releases/2.4.4/ All I can see is ‘Locked Tickets’ and ‘All’ but the Watched Feature is enabled.

I’ve just Updated via rpm –U package
Do I have to do anything else to complete the update or to activate this new Feature?


Yours sincerely

p.p. Stephan Lang
System Administrator

OTRS: 2.4.4 (rpm) and FAQ 1.6.4
OS: openSUSE 10.3 no X
DB: MySQL 5.0.45
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

Reply via email to