Hi,
On 04.09.2009, at 22:22, Timothy J. Deerinck wrote:
Marco,
THANKS! I actually did not have any groups for the Customer
Company / User setup. I set one up, assigned the queue to this
group, gave the customer permissions, and PERFECT!
You should really avoid doing customer group permissions, unless you
have a good reason for it. Just a tip
--
Shawn Beasley
[email protected]
Computers make work that one would not have without them go faster!
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