Can't say for sure but there is a cvs import script. What it's exact use is I don't know, but you may want to look.
LQ murli wrote: Do we have the below provision in OTRS? MurliManohar TenthPlanet From: [email protected] [mailto:[email protected]] On Behalf Of murli Sent: Friday, September 04, 2009 11:02 AM To: [email protected] Subject: [otrs] reg: importing incidents: Hi all, I have an incident log excel file in a defined template. I need to import the excel file in to OTRS. How to perform this in OTRS? Thanks, MurliManohar TenthPlanet
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