Hi Daniel,
To use pop3s in OTRS you would just have to install the corresponding
Perl modules.  POP3S will become available in AdminMailAccount
automatically.

If you'd run otrs/bin/otrs.checkModules you would see the modules you
are missing.

You should install IO::Socket::SSL and Mail::POP3Client via your
package manager or via the CPAN.
On ubuntu it would be:
sudo apt-get install libio-socket-ssl-perl libmail-pop3client-perl

[http://doc.otrs.org/2.4/en/html/x531.html#installation-of-perl-modules]
--
Michiel


On Wed, Sep 9, 2009 at 12:55 PM, Daniel Powell<[email protected]> wrote:
> Hi,
>
> I'm setting up otrs for a client and they wish to have all email
> communication between otrs and their email server to use pop3s. I notice in
> the documentation that this is supported, however I cannot find any
> documentation on how to set this up. What I do see hints that pop3s should
> be an option in the type list in AdminMailAccount but it's not in the
> installation I am using.
>
> How does one set up POP3S? Have I done something wrong?
>
> Cheers,
>
> Dan
>
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