Hi,

You don´t realy need to know where it is, just type in your console the
following 'vi /etc/my.cnf' and thean type 'i' and write the line in the
config file. Now close and write the file with ':wq'

Or you can do the following cd /etc to go to that dir. Than vi or nano
my.cnf

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: [email protected]
www.TimoCom.com
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Amtsgericht Düsseldorf, HRB 34489


                                                                       
  From:       "Marretta, Rosanna" <[email protected]>  
                                                                       
  To:         "User questions and discussions about OTRS." <[email protected]>
                                                                       
  Date:       15.09.2009 15:31                                         
                                                                       
  Subject:    Re: [otrs] Max_Allowed_Packet                            
                                                                       
  Sent by:    [email protected]                                    
                                                                       





Hi

Thanks for your quick reply.

I don't know MySQL too well, can you please advise where I will find
the /etc folder please?

Thanks
Rosanna

From: [email protected] [mailto:[email protected]] On Behalf Of
Marco Vannini
Sent: 15 September 2009 13:59
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Max_Allowed_Packet

use your my.cnf file that should be in /etc and put the line

max_allowed_packet=20M

in [mysqld] section.


Then restart mysql



On Tue, Sep 15, 2009 at 2:55 PM, Marretta, Rosanna <
[email protected]> wrote:
      Hi,

      Can somebody please tell me how to adjust the max_allowed_packet
      setting please for MySQL, it is currently set to 0MB and I need to
      change it to 8MB

      Thanks

      Rosanna

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