I put this into Config.pm
$Self->{'LogModule'} = 'Kernel::System::Log::File';
$Self->{'LogModule::LogFile'} = 'D:/OTRS/otrs/var/log/otrs.log';
It's supposed to work via Sys Config, but not for me. I don't know if
this is an issue with the Windows version of OTRS or not
Config Options: Framework -> Core::Log
LogModule:
LogModule::LogFile:
________________________________
From: [email protected] [mailto:[email protected]] On Behalf Of
Ramsey Allison
Sent: 21 September 2009 22:47
To: [email protected]
Subject: [otrs] Mail setup OTRS - Windows XP
I setup OTRS on Windows XP . It has been configured but I have a couple
questions. Hopefully, you can assist me.
1. How do I enable the Syslog? No response when I click on it.
2. Setup mail.
Currently switched our mail to Google Mail.
pop.gmail.com (port 465)
smtp.gmail.com (port 995)
SysConf, Sendmail,
SMTPS
Sendmail Module Host: smtp.gmail.com
Sendmail port:465
Authorize user:[email protected] <mailto:user%[email protected]>
Password:xxxxx
PostMaster Mail Account
POP
[email protected]
Host:pop.gmail.com
Trusted: Yes
I get error message "can't send email ticket to [email protected]! It's
a local address! Create a phone ticket.
--
Ramsey
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