[otrs] Why are the Services and SLA lists empty when a New Telephone or E-mail ticket is created ?

[Agustin de Landa Gil]

Hi I have installed the OTRS System to test it.

 

I have created services and SLA’s without any  problem, but when I try to
create a ticket the lists of both are empty.

 

Is there a configuration I am missing?

 

Thanks,

 

Agustín.


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