a generic agent job with the desired criteria ? Ciao. MV
On Thu, Oct 15, 2009 at 11:59 AM, Marretta, Rosanna < [email protected]> wrote: > Hi, > > Is there anyway to close a call automatically after inactivity after a > certain period? > > Thanks, > > Rosanna > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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