No, sorry, I didn’t explain myself right.

As admin user, on Config, last column, System Trace. It’s a log.

It’s on /var/log/user.log too.

That should give you the answer to what is going on with emails (I hope
so).



De: [email protected] [mailto:[email protected]] En nombre de
Marco Vannini
Enviado el: jueves, 22 de octubre de 2009 9:55
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Can't connect to mail server



/opt/otrs/bin/otrs.checkModules.pl output ?



...

   o Mail::POP3Client...............ok (v2.18 )

      o IO::Socket::SSL.............ok (v1.23)

...



It say something like this ?







On Thu, Oct 22, 2009 at 9:51 AM, Altangerel <[email protected]>
wrote:

Marco Vannini wrote:

Did you try to manually telnet mail.xxx.com <http://mail.xxx.com> 995 from
the otrs box ?


Yeah, I did it and connection established. You can see the result:

otrs# telnet mail.xxx.com 995
Trying xxx.xxx.xxx.xxx...
Connected to mail.xxx.com.
Escape character is '^]'.


Also, I can connect to mail server with 25 port and send email properly.
But OTRS cannot send and receive email :(


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