_____  

Sent: Thursday, October 22, 2009 11:39 AM
Subject: Re: [otrs] Sending email in OTRS--RESOLVED


I figured it out myself.  For some reason, otrs didn't like the FQDN of my
mailserver for the smtp settings, but rather wanted just the server name.  I
initially had mail.xxxxx.org as the host, but changed it to serverxxxxx, and
now it sends just fine.

I suspect that the FQDN and the 'netbios' IP addresses (?) resolve to
different IP addresses.  You firewall probably doesn't work well with a
loopback connection.

 

well done...

 

 

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