Paolo,
This usually happens on Active Directory, and the solution is to
provide a username and password that already has access to the LDAP
tree, so that the tree can then be queried to authenticate other
users. This is usually done by adding the following two lines to the
LDAP auth section of the Config.pm
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'DOMAIN\\OTRS_LDAP';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'Password';
On Fri, 23 Oct 2009 13:10:54 +0000 (GMT), Paolo Esposito
<[email protected]> wrote:
> Message: 1
> Date: Fri, 23 Oct 2009 13:10:54 +0000 (GMT)
> From: Paolo Esposito <[email protected]>
> Subject: [otrs] Error authentication
> To: [email protected]
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="utf-8"
>
> Hi all,
> i try to configure otrs to authenticated users from web, when i try to logon
> on otrs i receive on apache2 thi errore message :
>
>
>
> Message: First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
> AcceptSecurityContext error, data 525, vece
>
> I installed on my server Opeldap client and when from command line i try to
> do a ldap query wiyh ldapsearch tool i received thi message :
>
> text: 00000000: LdapErr: DSID-0C090627, comment: In order to perform this ope
> ration a successful bind must be completed on the connection., data 0, vece
>
>
>
> Can we help me about the resolution of this problem ??
> For me is very important because i must a presentation for a new client
> company.
>
>
> Thank you in advances
>
>
>
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--
Esteban Santana Santana
"When life hands you lemons, ask for tequila and salt."
-Anonymous
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