Hello,
There's the steps of the problem I have:
1. I receive a ticket from a sender
2. I need to reassign this ticket to a different customer so I change the
"Customer User" field and set a new e-mail address.
3. The auto-notifications sent for this ticket (e.g. closing notification) are
still sent to the original sender.
I want these notifications to be sent to the new customer e-mail, what should I
do?
Thanks.
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