Hi , I am also viewing this error very frequently, Any one have idea about this error
Thu Nov 12 14:40:03 2009 error OTRS-GenericAgent-10 Unrecognized character \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38. Thu Nov 12 14:20:03 2009 error OTRS-GenericAgent-10 Unrecognized character \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38. Thu Nov 12 14:00:02 2009 error OTRS-GenericAgent-10 Unrecognized character \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38. Regards, Sourabh Sarwate On Thu, Nov 12, 2009 at 5:59 PM, Sourabh Sarwate <[email protected]>wrote: > Hi All, > > I am viewing lot of error as mentioned in OTRS system log. > Thu Nov 12 14:00:02 2009 error OTRS-GenericAgent-10 Unrecognized character > \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38. Thu Nov 12 > 13:55:08 2009 error OTRS-CGI-10 Can't write > '/opt/otrs/var/tmp/Cache//Dashboard/e33fa99576e756123a525f9bf8884bbf': > Permission denied Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write > '/opt/otrs/var/tmp/Cache//TicketSearch/f02743d89eba236b124f264a36810af2': > Permission denied Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write > '/opt/otrs/var/tmp/Cache//TicketSearch/9f858d2cacf363c141793c3545f80412': > Permission denied Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write > '/opt/otrs/var/tmp/Cache//TicketSearch/09d7c5071a979a929f3b4f7f63987e23': > Permission denied Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write > '/opt/otrs/var/tmp/Cache//TicketSearch/bf5e62eeae4aeaa8ac080a14526b7c06': > Permission denied > Can someone help me to fix this. I am using OTRS 2.4.5 ON RHEL 5 and all > Cache folder is having rw permission for user and group. > > Regards, > Sourabh Sarwate > > >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
