Hi ,

I am also viewing this error very frequently, Any one have idea about  this
error

Thu Nov 12 14:40:03 2009 error OTRS-GenericAgent-10 Unrecognized character
\xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38.  Thu Nov 12
14:20:03 2009 error OTRS-GenericAgent-10 Unrecognized character \xE2 at
/opt/otrs/Kernel/Config/GenericAgent.pm line 38.  Thu Nov 12 14:00:02 2009
error OTRS-GenericAgent-10 Unrecognized character \xE2 at
/opt/otrs/Kernel/Config/GenericAgent.pm line 38.

Regards,
Sourabh Sarwate


On Thu, Nov 12, 2009 at 5:59 PM, Sourabh Sarwate <[email protected]>wrote:

> Hi All,
>
> I am  viewing lot of error as mentioned in  OTRS system log.
> Thu Nov 12 14:00:02 2009 error OTRS-GenericAgent-10 Unrecognized character
> \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38.  Thu Nov 12
> 13:55:08 2009 error OTRS-CGI-10 Can't write
> '/opt/otrs/var/tmp/Cache//Dashboard/e33fa99576e756123a525f9bf8884bbf':
> Permission denied  Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write
> '/opt/otrs/var/tmp/Cache//TicketSearch/f02743d89eba236b124f264a36810af2':
> Permission denied  Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write
> '/opt/otrs/var/tmp/Cache//TicketSearch/9f858d2cacf363c141793c3545f80412':
> Permission denied  Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write
> '/opt/otrs/var/tmp/Cache//TicketSearch/09d7c5071a979a929f3b4f7f63987e23':
> Permission denied  Thu Nov 12 13:55:08 2009 error OTRS-CGI-10 Can't write
> '/opt/otrs/var/tmp/Cache//TicketSearch/bf5e62eeae4aeaa8ac080a14526b7c06':
> Permission denied
> Can  someone help me to fix this. I am using OTRS 2.4.5 ON RHEL 5 and all
> Cache folder is having rw  permission for user and group.
>
> Regards,
> Sourabh Sarwate
>
>
>
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