Hi, Julian. I have the same problem. This solution seems to be the most useful of all I found on this topic: http://lists.otrs.org/pipermail/otrs/2006-December/013115.html
But unfortunately it doesn't work for me. Apache crashes after I insert these lines to my Article.pm. Apparently, something is wrong with it cause I use a newer version of OTRS (2.4.4) I don't have a slightest idea about Perl, so I'm stuck. Cheers, Ilya -----Original Message----- From: Julian Junge <[email protected]> To: [email protected] Date: Thu, 12 Nov 2009 13:12:10 +0100 Subject: [otrs] Autoresponse to CC > Hi all, > > probably this was allready realized once, can anybody point me to a > ressource where I can find more information on how to send an > autoresponse to apart from the sender himself also to the people he put > into CC. > > Thank you very much!!! > > Julian > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
