did you look at otrs log file ? Usually, import issues appear in the
file. Certainly a format issue.
Sarper SARIDAL a écrit :
Hi ,
This is really urgent and important.
I tried to import a csv file with import export module of OTRS ITSM 1.3.2
But it didn't work.
I have to import the computer list to otrs configitem.
Is there a tweak or does anyone know what may be the possible problem?
Thanks & Regards,
Sarper
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