Can anyone tell me when is change management going to be part of OTRS::ITSM ?
I read in OTRS::ITSM brochure that it should be implemented in Q4 2009
(http://www.otrs.com/fileadmin/mediafiles/Download/Praesentationen/Service_Management_Solutions_OTRS_Inc.pdf)
Any news regarding this matter ?

rgds, Dejan Miklavcic (Konzum BiH)
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