Hi,

On 02.12.2009, at 17:04, Rupp Timo wrote:

> Any idea? Is there a configuration option (beside the watched headers 
> listing) that could be the problem?
> 
> Sample headers of a test mail:
> X-OTRS-TicketKey2: original-date-mssql
> X-OTRS-TicketValue2: 2009-09-01 08:09:06
> X-OTRS-TicketKey3: original-date-unix
> X-OTRS-TicketValue3: 1251787566
> 
> OTRS Version is 2.4.5


do you use POP3 or IMAP ? There is a "trust" flag in the Postmaster Mailaccount 
setting .... 

Nils Leideck

-- 
Nils Leideck
Senior Consultant
[email protected]

https://webint.cryptonode.de / a Fractal project





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