Ah - I forget that the Customer page is a bit different - you should be able to comment these items to acheive your desired results: If that doesn't work, let me know and I'll take a look at my Customer Login page from which I removed the Language a year or so ago when I implemented it to confirm exactly what should be done. Good luck (again)! <!--- <table border="0" cellspacing="0" cellpadding="3" width="300">
<tr>
<td class="singleboxhead">$Text{"Language"}</td>
</tr>
<tr>
<td class="singleboxbody">
<table cellspacing="8" cellpadding="2">
<tr>
<td>$Text{"Language"}:</td>
<td>$Data{"Language"}</td>
</tr>
</table>
<input class="button" type="submit" value="$Text{"Submit"}"/>
</td>
</tr>
</table>
-->
-----Original Message-----
From: [email protected] on behalf of Mohamed Zakaria
Sent: Wed 12/2/2009 11:07 PM
To: User questions and discussions about OTRS.
Cc:
Subject: Re: [otrs] Remove the language option in the customer login
page
Dear Nathan,
Thanks for your mail. I cannot find the syntax that you mentioned.
This is my customerlogin.dtl file.
# --
# CustomerLogin.dtl - provides customer HTML login screen
# Copyright (C) 2001-2009 OTRS AG, http://otrs.org/
# --
# $Id: CustomerLogin.dtl,v 1.25 2009/02/16 11:07:25 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
#
# http headers
$Include{"CustomerHeader"}
<!-- start login -->
<script language="JavaScript" type="text/javascript">
<!--
function submit_form() {
# if (!document.login.User.value) {
# alert('$JSText{"Login is needed!"}');
# return false;
# }
# else if (!document.login.Password.value) {
# alert('$JSText{"Password is needed!"}');
# return false;
# }
now = new Date();
Diff = now.getTimezoneOffset();
document.login.TimeOffset.value = Diff;
return true;
}
//-->
</script>
<center>
<p>
<font color="red">$Text{"$Data{"Message"}"}</font>
<table border="0" cellspacing="0" cellpadding="3" width="300">
<tr>
<td class="singleboxhead">$Text{"Login"}</td>
</tr>
<tr>
<td class="singleboxbody">
<form action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded" name="login">
<input type="hidden" name="Action" value="Login"/>
<input type="hidden" name="RequestedURL"
value="$QData{"RequestedURL"}"/>
<input type="hidden" name="Lang"
value="$Env{"UserLanguage"}"/>
<input type="hidden" name="TimeOffset" value=""/>
<table cellspacing="8" cellpadding="2">
<tr>
<td>$Text{"Username"}:</td>
<td><input type="text" name="User" value="$QData{"User"}"
size="18"/></td>
</tr>
<tr>
<td>$Text{"Password"}:</td>
<td><input type="password" name="Password"
size="18"/></td>
</tr>
</table>
<input class="button" type="submit" value="$Text{"Login"}"
onclick="return submit_form();"/>
</form>
</td>
</tr>
</table>
</p>
<!-- dtl:block:LostPassword -->
<p>
<table border="0" cellspacing="0" cellpadding="3" width="300">
<tr>
<td class="singleboxhead">$Text{"Lost your password?"}</td>
</tr>
<tr>
<td class="singleboxbody">
<form action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded">
<input type="hidden" name="Action"
value="CustomerLostPassword"/>
<input type="hidden" name="Lang"
value="$Env{"UserLanguage"}"/>
<table cellspacing="8" cellpadding="2">
<tr>
<td>$Text{"Username"}:</td>
<td><input type="text" name="User" value=""
size="18"/></td>
</tr>
<tr>
<td colspan="2"><i class="small">($Text{"Request new
password"})</i></td>
</tr>
</table>
<input class="button" type="submit" value="$Text{"Submit"}"/>
</form>
</td>
</tr>
</table>
</p>
<!-- dtl:block:LostPassword -->
<p>
<form action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded">
<input type="hidden" name="Action" value=""/>
<input type="hidden" name="RequestedURL"
value="$QData{"RequestedURL"}"/>
<table border="0" cellspacing="0" cellpadding="3" width="300">
<tr>
<td class="singleboxhead">$Text{"Language"}</td>
</tr>
<tr>
<td class="singleboxbody">
<table cellspacing="8" cellpadding="2">
<tr>
<td>$Text{"Language"}:</td>
<td>$Data{"Language"}</td>
</tr>
</table>
<input class="button" type="submit" value="$Text{"Submit"}"/>
</td>
</tr>
</table>
</form>
</p>
<!-- dtl:block:CreateAccount -->
<p>
<table border="0" cellspacing="0" cellpadding="3" width="300">
<tr>
<td class="singleboxhead">$Text{"Create Account"}</td>
</tr>
<tr>
<td class="singleboxbody">
<form action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded">
<input type="hidden" name="Action"
value="CustomerCreateAccount"/>
<input type="hidden" name="Lang"
value="$Env{"UserLanguage"}"/>
<table border="0" cellspacing="0" cellpadding="3">
<tr>
<td>$Text{"Salutation"}: </td>
<td> <input type="text" name="Salutation"
value="$QData{"UserSalutation"}" size="25" maxlength="50"/></td>
</tr>
<tr>
<td>$Text{"Firstname"}: </td>
<td> <input type="text" name="Firstname"
value="$QData{"UserFirstname"}" size="25" maxlength="50"/></td>
</tr>
<tr>
<td>$Text{"Lastname"}: </td>
<td> <input type="text" name="Lastname"
value="$QData{"UserLastname"}" size="25" maxlength="50"/></td>
</tr>
# <tr>
# <td>$Text{"Login"}: </td>
# <td> <input type="text" name="Username"
value="$QData{"UserLogin"}" size="25" maxlength="50"/></td>
# </tr>
<tr>
<td>$Text{"Email"}/$Text{"Login"}: </td>
<td> <input type="text" name="Email"
value="$QData{"UserEmail"}" size="25" maxlength="50"/></td>
</tr>
# <tr>
# <td>$Text{"CustomerID"}: </td>
# <td> <input type="text" name="CustomerID"
value="$QData{"UserCustomerID"}" size="25" maxlength="50"/></td>
# </tr>
</table>
<input class="button" type="submit" value="$Text{"Create"}"/>
</form>
</td>
</tr>
</table>
</p>
<!-- dtl:block:CreateAccount -->
</center>
<!-- stop login -->
$Include{"CustomerFooter"}
Regards,
Zak
From: [email protected] [mailto:[email protected]] On Behalf Of
Nathan Campbell
Sent: Thursday, December 03, 2009 10:55 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Remove the language option in the customer login
page
Sorry - you were talking about the Customer Login page - same
instructions, but that file is named CustomerLogin.dtl in the same folder. :)
-----Original Message-----
From: [email protected] on behalf of Mohamed Zakaria
Sent: Wed 12/2/2009 7:38 PM
To: '[email protected]'
Cc:
Subject: [otrs] Remove the language option in the customer
login page
Hi,
Does anyone knows how to remove the language option in the
customer login page?
I would like to just use english and prohibit the customers
from using other languages.
Thank you.
Regards,
Zak
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