Hello,
We want to get linked ticket trough Postmaster FIlter to the
configuration object sent from monitoring system.
Example "Device: IBM p505Q" will be linked to the Configuration item
with the same name: IBM p505Q.
Source in body
Device: IBM p505Q
Component: http
Severity: Critical
Time: 2009/12/06 14:52:19.000
Message:
IP Service http is down
thanks
norbert
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