Hello
I want to know if the length of the tickets can be customized so that the
length minimized or shortened?
Secondly, i want to know the easiest way that i can get my auto response to
run. I have installed the otrs-2.4.3-win-installer-2.0.4 on my laptop and using
just the default settings. I need to be able to get running before i can set it
up on a our exchange mail server. Please, feed me with a systematic approach
since i am new to the system and make it easy to understand. Thank you.
Anamoah Benjy
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