Check the path to GenericAgent.pl. Is it really in "/users/www/otrs/bin/" ?
Date: Wed, 16 Dec 2009 07:54:30 -0800 From: [email protected] To: [email protected] Subject: [otrs] Cron GenericAgent Error We are in the process of implementing OTRS in our IT department. The error below keeps occurring. Any ideas ony what is causing this would be greatly appreciated. -----Original Message----- From: Cron Daemon [mailto:[email protected]] Sent: Tuesday, December 15, 2009 3:00 PM To: [email protected] Subject: Cron <o...@charlotte> $HOME/bin/GenericAgent.pl >> /dev/null /bin/sh: /users/www/otrs/bin/GenericAgent.pl: No such file or directory Thanks, Scott Bean IT Planning & Projects Washington State University [email protected] This communication may contain privileged, non-public or other confidential information. If you have received it in error, please advise the sender by reply email and immediately delete the message and any attachments without copying or disclosing the contents. Thank you.
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