Hi Michiel, Thanks for replying, That problem is solved. I created a 32 bit DSN for ODBC and everything worked.
Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Mailto: [email protected] Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ From: Michiel Beijen <[email protected]> To: "User questions and discussions about OTRS." <[email protected]> Date: 12/17/2009 02:03 AM Subject: Re: [otrs] Architecure mismatch between the Driver and Apllication( MSSQL) Sent by: [email protected] Hi Arpit, If you're using a 32-bit Perl, you can only use a 32-bit database driver. You would still be able to use a 64-bit platform of course, but you must use the database driver architecture that matches your Perl. I hope this helps, ((enjoy)) Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/7uyQfY On Tue, Dec 8, 2009 at 1:27 PM, Arpit2 G <[email protected]> wrote: > Hello All, > I was trying to configure OTRS on a system which has Windows Server 2008 > installed.My MSSQL server is installed on different System when I was trying > to connect with MSSQL server but it gives me following error. > "[ODBC Driver Manager] The specified DSN contains an architecture mismatch > between the Driver and Application (SQL-IM014)" > I guess OTRS is using 32 bit driver of MSSQL. Can't we install OTRS on 64 > bit Server.Following is the Database part of my Config.pm file. > > > $Self->{'DatabaseHost'} = '*.*.*.*'; > > $Self->{'Database'} = 'OTRS'; > > $Self->{'DatabaseUser'} = 'otrs'; > > $Self->{'DatabasePw'} = '******'; > > $Self->{DatabaseDSN} = "DBI:ODBC:$Self->{Database}"; > > $Self->{'Database::Type'} = 'mssql'; > > Please tell me where am i wrong. > > Thanks & Regards > Arpit Gupta > ESM Sub Focus Area, TEG Open Source Platform > Tata Consultancy Services > Ph:- +91-22-67782544 > Mailto: [email protected] > Website: http://www.tcs.com > ____________________________________________ > Experience certainty. IT Services > Business Solutions > Outsourcing > ____________________________________________ > > =====-----=====-----===== > Notice: The information contained in this e-mail > message and/or attachments to it may contain > confidential or privileged information. If you are > not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the > information contained in this e-mail message > and/or attachments to it are strictly prohibited. If > you have received this communication in error, > please notify us by reply e-mail or telephone and > immediately and permanently delete the message > and any attachments. Thank you > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
