Already did it before your joke :) well done :) lol By the way, my IT collegue had to install the french in aspell and then we add a line in the sysconfig for French and that's it!
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: lundi, 21. décembre 2009 16:41 To: [email protected] Subject: otrs Digest, Vol 15, Issue 89 Send otrs mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Defining agents - LDAP (Dan Bar Dov) 2. Re: no dictionnary in french (Marco Vannini) 3. FreeText fields in Search: How to do 'greater then' search? (Axel Christ) ---------------------------------------------------------------------- Message: 1 Date: Mon, 21 Dec 2009 17:31:02 +0200 From: Dan Bar Dov <[email protected]> Subject: [otrs] Defining agents - LDAP To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" I have set up OTRS with LDAP authentication, and got it to work with users I define in OTRS. Is it possible to not define the users in OTRS at all, and let it use the LDAP for all other user information? - I checked, and no. To do that would mean that instead of querying the OTRS database for information about the user, OTRS would have to query LDAP. (once it got the user info, including UserNumber, it could save the user data in the local table). I cannot understand why do I need to define users that are already defined in LDAP. This is a common theme with most applications that have the concept of users. Dan -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20091221/6b72d718/attachment-0001.html> ------------------------------ Message: 2 Date: Mon, 21 Dec 2009 16:36:03 +0100 From: Marco Vannini <[email protected]> Subject: Re: [otrs] no dictionnary in french To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" http://www.lmgtfy.com/?q=aspell+ispell ;D On Mon, Dec 21, 2009 at 2:27 PM, Martignier, Philippe < [email protected]> wrote: > Thanks Marco, I will check that with the IT in a while (as I can not access > the files by my way ... just have access to the sysconfig via admin logon) > > So you mean that aspell or ispell are software already containing French ? > > That would be great ! > > Thanks > > Greetings > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > [email protected] > Sent: lundi, 21. d?cembre 2009 13:00 > To: [email protected] > Subject: otrs Digest, Vol 15, Issue 87 > > Send otrs mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.otrs.org/cgi-bin/listinfo/otrs > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of otrs digest..." > > > Today's Topics: > > 1. no dictionnary in french (Martignier, Philippe) > 2. Re: no dictionnary in french (Marco Vannini) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Mon, 21 Dec 2009 12:01:06 +0100 > From: "Martignier, Philippe" <[email protected]> > Subject: [otrs] no dictionnary in french > To: "'[email protected]'" <[email protected]> > Message-ID: > < > 6f31dc7ebc4465428db5706f309dbb13064f5dc...@iccv101c.gms02.unicc.org> > Content-Type: text/plain; charset="us-ascii" > > Hi there, > > I can not activate the spell check as the available dictionaries are only > in english and deutsch, do you think it will be available in french soon ? > > Thanks > Greetings > > > > Philippe Martignier > > Communications Division > > Customer Service Section > > Email : [email protected]<mailto:[email protected]> > > Phone : 00 41 022 338 72 36 > > Building : GB II > > Office : 0,3 > > > World Intellectual Property Organization Disclaimer: > > This electronic message may contain privileged, confidential and > copyright protected information. If you have received this e-mail > by mistake, please immediately notify the sender and delete this > e-mail and all its attachments. Please ensure all e-mail attachments > are scanned for viruses prior to opening or using. > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://lists.otrs.org/pipermail/otrs/attachments/20091221/e2c85762/attachment-0001.html > > > > ------------------------------ > > Message: 2 > Date: Mon, 21 Dec 2009 12:07:33 +0100 > From: Marco Vannini <[email protected]> > Subject: Re: [otrs] no dictionnary in french > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > If you have installed on your system aspell or ispell it enought. You just > have to modify your Config.pm as follow (change Italian with Franch) > > $Self->{PreferencesGroups}->{SpellDict} = { > Module => 'Kernel::Output::HTML::PreferencesGeneric', > Colum => 'Other Options', > Label => 'Spelling Dictionary', > Desc => 'Select your default spelling dictionary.', > Data => { > > # installed dict catalog (check your insalled catalogues, e. g. > deut > sch -=> german!) > # dict => frontend (ispell) > #'english' => 'English', > #'deutsch' => 'Deutsch', > #'italian' => 'Italian', > > # dict => frontend (aspell) > 'english' => 'English', > 'german' => 'Deutsch', > 'italian' => 'Italian', > }, > PrefKey => 'UserSpellDict', > Prio => 5000, > Activ => 3, > }; > > > HTH > > MV > > On Mon, Dec 21, 2009 at 12:01 PM, Martignier, Philippe < > [email protected]> wrote: > > > Hi there, > > > > > > > > I can not activate the spell check as the available dictionaries are only > > in english and deutsch, do you think it will be available in french soon > ? > > > > > > > > Thanks > > > > Greetings > > > > > > > > > > > > Philippe Martignier > > > > Communications Division > > > > Customer Service Section > > > > Email : [email protected] > > > > Phone : 00 41 022 338 72 36 > > > > Building : GB II > > > > Office : 0,3 > > > > > > > > World Intellectual Property Organization Disclaimer: > > > > This electronic message may contain privileged, confidential and > > copyright protected information. If you have received this e-mail > > by mistake, please immediately notify the sender and delete this > > e-mail and all its attachments. Please ensure all e-mail attachments > > are scanned for viruses prior to opening or using. > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://lists.otrs.org/pipermail/otrs/attachments/20091221/c2897658/attachment-0001.html > > > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > End of otrs Digest, Vol 15, Issue 87 > ************************************ > > World Intellectual Property Organization Disclaimer: > > This electronic message may contain privileged, confidential and > copyright protected information. If you have received this e-mail > by mistake, please immediately notify the sender and delete this > e-mail and all its attachments. Please ensure all e-mail attachments > are scanned for viruses prior to opening or using. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20091221/fc207746/attachment-0001.html> ------------------------------ Message: 3 Date: Mon, 21 Dec 2009 10:26:44 -0500 From: Axel Christ <[email protected]> Subject: [otrs] FreeText fields in Search: How to do 'greater then' search? To: "[email protected]" <[email protected]> Message-ID: <e6afe4affd7d454ea50e2ffe3baeee3524258...@winxbede10.exchange.xchg> Content-Type: text/plain; charset="us-ascii" Hi everyone, for supporting a software product I added a FreeText field storing the software version. I want to use this in search but I don't want to search for one specific version but for a range. So I need operators like <, >, <>, =. Example search parameters: Fulltext: ABC Version: > 8.80 Example search result: Text: ABCDEFG Version: 9.10 Text: 123ABCDEFG Version: 8.90-f Is this possible? Can I somehow provide my own search logic & form elements for FreeText fields? Cheers, Axel -------------- next part -------------- An HTML attachment was scrubbed... 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Please ensure all e-mail attachments are scanned for viruses prior to opening or using. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
