ml ml wrote :
How can i search for a ticket title (not the subject)?

Hello Mario,

I have search fields for both in AgentTicketSearch :

--- Ticket# and CustomerID ---
Ticket#
Title
CustomerID
Customer User Login

--- Fulltext-Search in Article ---
From
To
Cc
Subject
Text

Is that what you're looking for ?

Regards

Alexander

--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate 
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264,  DE 814559152
Web: http://www.radprax.de


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