Hi Michiel, Thank you for your reply. Yes, I have Date:Pcalc installed --> version v1.2
Note: Everything was working correctly when we used Mysql. Then, we changed the backend Database to Oracle. After this, everything works o.k. (the same), except for the Stats icon. Any ideas? Thank you in advance for your help and time. Jose Luis Spahr -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Michiel Beijen Sent: Friday, January 08, 2010 2:06 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Error when clicking the stats icon in otrs Hi Jose, Do you have Date::Pcalc installed? You can check that by running /opt/otrs/bin/otrs.checkModules Regards, -- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm On Thu, Jan 7, 2010 at 2:26 AM, Jose Luis Spahr <[email protected]> wrote: > Hi There, > > > > When I click the Stats icon in OTRS (logged in as an Agent), I get the > following error: > > > > Can't locate object method "GetObjectName" via package > > "Kernel::System::Stats::Static::StateAction" at > > /opt/otrs//Kernel/System/Stats.pm line 2234 > > > > My System configuration is: > > > > OTRS 2.4.5 > > Red Hat Enterprise Linux Server release 5.4 > > Apache 2 > > Oracle database > > > > Any help would be greatly appreciated. > > Thank you in advance. > > > > Jose Luis Spahr > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
