anyone? :-|
On Thu, Jan 7, 2010 at 10:29 AM, ml ml <[email protected]> wrote: > Hello List, > > by default the Tickets get sorted by creation time. This is not very > useful if i have a big ticket where i have a regular reply from the > customer. Then my ticket is the "oldest" one, but the most "active" > ticket. > > Can i sort the tickets by the last Article time or something? > > Thanks, > Mario > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
