Hi Marco, Thanks but is it possible that we can generate the report automatically by using GenericAgent or some other utility. I am using windows 2003 server +OTRS 2.4.5
Regards Sourabh Sarwate On Tue, Jan 12, 2010 at 2:41 PM, Marco Vannini <[email protected]>wrote: > Hi S, > > > If you have the report ready you can schedule it with > > /opt/otrs/bin/mkStats.pl > > use mkStats.pl --help for usage. > > HTH > > MV > > > On Tue, Jan 12, 2010 at 10:07 AM, Sourabh Sarwate > <[email protected]>wrote: > >> Hi All >> >> Is it possible that we can generate some daywise automatic reports say >> closed and open ticket and mail it automatically on some configured id. >> >> -- >> Regards, >> Sourabh Sarwate >> Mobile No : +91-9948894587 >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Regards, Sourabh Sarwate Mobile No : +91-9948894587
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