Hi  Marco,

Thanks but is it possible that we can generate the report automatically by
using GenericAgent  or some other utility. I am using windows 2003 server
+OTRS 2.4.5

Regards
Sourabh Sarwate


On Tue, Jan 12, 2010 at 2:41 PM, Marco Vannini <[email protected]>wrote:

> Hi S,
>
>
> If you have the report ready you can schedule it with
>
> /opt/otrs/bin/mkStats.pl
>
> use mkStats.pl --help for usage.
>
> HTH
>
> MV
>
>
> On Tue, Jan 12, 2010 at 10:07 AM, Sourabh Sarwate 
> <[email protected]>wrote:
>
>> Hi All
>>
>> Is it possible that we can generate some daywise automatic reports say
>> closed and open ticket  and mail it automatically on  some configured id.
>>
>> --
>> Regards,
>> Sourabh Sarwate
>> Mobile No : +91-9948894587
>>
>>
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-- 
Regards,
Sourabh Sarwate
Mobile No : +91-9948894587
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