doesn't this thread solved the problems ? for me yes
http://www.mail-archive.com/[email protected]/msg23689.html MV On Tue, Jan 12, 2010 at 11:01 AM, Gordon O'Brien < [email protected]> wrote: > I have this problem too. > > Your suggestions below bring back the menu bar temporarily but clicking of > for example the Tickets menu returns me back to the Time Accounting screen. > > This is obviously a huge bug. I can’t even get into the admin section to > uninstall the module. > > > > > > > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Timothy J. Deerinck > *Sent:* 12 January 2010 05:49 > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Stuck in Time Accounting > > > > To fix this from that page you are stuck on, do this: > > > > 1. Hit the delete link at the bottom right of the “Edit time record” > page. > > 2. At the confirm delete page, simply click the “Setting” link in > the tool bar menu at the top. > > 3. Change the begin period and the end period dates to something > other than current (example: 1-1-2011 to 12-31-2011). > > 4. Click Submit. > > > > This will let you get your main screens back. I too am experimenting with > Time Accounting and about locked myself out of the system completely until I > did this! > > > > ~Tim > > > > *From:* Morten Bøhmer [mailto:[email protected]] > *Sent:* Monday, January 11, 2010 5:05 AM > *To:* 'User questions and discussions about OTRS.' > *Subject:* [otrs] Stuck in Time Accounting > > > > Hi all > > > > I am, for some reason, stuck in Time Accounting and cannot get any other > page in OTRS. I have tried killing my session from other users, restarting > the browser, clearing cookies, tried other computers and so on. But I always > get back to the Time Accounting screen, without the menubar. I have also > tried typing other URL directly, but I am still forwarded directly to the > Time Accounting screen. > > > > > > Appreciate any help on this matter. > > > > > > > > Brg morten > > > ------------------------------ > > Inbound email scanned by Mimecast. > ------------------------------ > > [image: Media Square plc] <http://www.mediasquare.co.uk> Media Square plc > or any of its subsidiary companies may not be held responsible for the > content of this email as it may reflect the personal view of the sender and > not that of the company. Should you receive this email in error, please > notify the sender immediately and do not disclose, copy or distribute it. > While Media Square plc scans all outbound emails for viruses, it cannot be > held responsible for any infected files that you may receive. Media Square > plc advises all recipients to virus scan any file attachments. > Media Square Plc | Registered in England No.: 4006884 | Registered Office: > 6 York Street, London, W1U 6PL > ------------------------------ > This email message has been scanned and delivered safely by > Mimecast<http://www.mimecast.co.uk> > . > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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