Hi Nils Leideck i have configured this in "Autoresponse<->Queue", in "Auto reply "section i have configured for corresponding emailaddress for particular Queue.
Is there any other place i have to make changes? i suppose u also meant same thing.. Thank u Ravi Shankar ________________________________ From: Nils Leideck - ITSM <[email protected]> To: User questions and discussions about OTRS. <[email protected]> Sent: Thu, January 21, 2010 3:09:48 AM Subject: Re: [otrs] Auto reply from Same Mailbox problem Hi, On 20.01.2010, at 18:06, ravi shanker wrote: Is it something to do with SMTP setting where in we have Authenticated User id and Pwd for sending emails. you need to define the sender address per auto-response. Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
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