A number of basic ACLs is what we need most of the time. As I understand, simple ACL is just Perl dictionary of dictionaries (they are called "dictionaries" in Python, in Perl it is maybe Hash or smth like this, I don't remember).
For example, I need to limit choices of SLAs and Priorities by customer department or title (customer data is in LDAP), and it's gonna be a lot of similar and very simple ACLs. On another hand, I would be completely satisfied if I could place those ACLs somewhere out of Config.pm (f.e. CustomConfig01.pm for ACLs, CustomConfig02.pm for backends and so on). On Tue, Jan 26, 2010 at 12:26 PM, Shawn Beasley <[email protected]>wrote: > Hi Mihail, > > On Jan 26, 2010, at 10:17 , Михаил Лукин wrote: > > > There is a nice example of editing ACL via Sysconfig (Ticket -> > Core::TicketACL) > > Is there an OTRS package or something else to allow Add/Edit new ACLs via > web interface (Sysconfig)? > > Unfortunately, not currently. It should be easy to implement a static > number of basic configurable ACLs. Due to the complexity, it makes it harder > to implement this in its full power. > > ///Shawn > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- regards, Mihail
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