Hi Dona

Have you done the pop3 configuration for fetching the mails and SMTP
configuration for sending the mail. check once.If you are using window use
SMTPS

Regards
Sourabh Sarwate


On Wed, Jan 27, 2010 at 5:09 PM, <[email protected]> wrote:

>  I have an email address which is forwarding to my OTRS server. I’ve set
> up a queue, email address and a postmaster filter for it. Is there anything
> else I need to do?
>
>
>
>
>
> Hi. This is the qmail-send program at <removed>.icritical.com.
>
> I'm afraid I wasn't able to deliver your message to the following
> addresses.
>
> This is a permanent error; I've given up. Sorry it didn't work out.
>
>
>
> <OTRS email address>
>
> Sorry, no SMTP connection got far enough; most progress: no connection to
> remote host <IP ADDRESS>. (#4.5.0) (MXes tried: <IP ADDRESS>. didn't
> respond, didn't respond, didn't respond.) I'm not going to try again; this
> message has been in the queue too long.
>
>
>
> Thanks in advance
>
> Donna
>
>
>
> --
> Scanned by iCritical.
>
>
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