Hi all,
Here i have create two Queues and Six services, three are Network
related and remaining three are Desktop related.
Question: When customer is selecting the Network Queue they should be
able to see only 3 Network services.
Desktop
Queue they should be able to see only 3 Desktop services.
Queues : 1) Network 2) Desktop
Services a) Network problem a) PC
not Booting
b) VPN problem
b) Mother Board Problem
c) Link-Problem
c) Ram Problem
Kindly help me on this above example if any solution.
Thanks & Regards,
Ramana
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