Hi all,

Here i have create two Queues and Six services, three are Network related and remaining three are Desktop related.

Question: When customer is selecting the Network Queue they should be able to see only 3 Network services. Desktop Queue they should be able to see only 3 Desktop services.


Queues :         1) Network                                2) Desktop
Services a) Network problem a) PC not Booting b) VPN problem b) Mother Board Problem c) Link-Problem c) Ram Problem

Kindly help me on this above example if any solution.

Thanks & Regards,
Ramana


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