Hi,

On 03.02.2010, at 16:10, Martignier, Philippe wrote:

> Here is a request from one of my agent. 
> She would like to have two buttons when zooming on a ticket.
> One for going directly to the next ticket (ala Outlook, next item)
> One for going directly to the previous ticket (previous item)
> These next and previous button in Outlook are represented by blue arrows.
> Do you know if it is possible to do it in OTRS?


not without Development.
Did you aksed for professional development already?

[email protected]


Nils Leideck

-- 
Nils Leideck
Senior Consultant

[email protected]
[email protected]


http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS 
at booth no. C37 in hall 2 from March 2-6, 2010!






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