Hi Arthur,
The link doesn't work? Rosanna From: [email protected] [mailto:[email protected]] On Behalf Of Arthur de Pauw Sent: 11 February 2010 19:00 To: User questions and discussions about OTRS. Subject: Re: [otrs] How to add extra info on Agent Dashboard Hi, You might want to check this: http://lists.otrs.org/pipermail/otrs/2009-August/027771.html cheers arthur On Thu, Feb 11, 2010 at 6:24 PM, Marretta, Rosanna <[email protected]> wrote: Hi, Can somebody please tell me which file I need to edit to add the name of the customer to the Agent Dashboard. I would like to see at a glance who the calls are from. Thanks, Rosanna --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- cheers, arthur
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