* Michiel Beijen <[email protected]>: > Do you by any chance mean that the ticket is 'Locked'? If a ticket is > locked it does not show up in the Queue View, but you'd find an icon > for "Locked Tickets" in the upper right hand corner of the interface. > It should be right there.
Yes, but just creating it shouldn't necessarily mean that it should be locked by him. I often generate tickets just to assign them to somebody else. -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 [email protected] | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
