Hi,

Your logs are probably stored by syslog, the same Config.pm file will let
you know. Also, have you checked /var/log/messages?

Leonardo Certuche


On Thu, Feb 18, 2010 at 1:04 AM, manish ramteke
<[email protected]>wrote:

> Hi,
>
> In my OTRS Config.pm file otrs log location provided is
> /opt/otrs/var/log/otrs.log
> But no logs are getting generated.
>
> There is a log file at this location but is old
>
> -rw-rw-r-- 1 otrs nogroup 5271 2010-02-05 04:40 procmail-2010-02.log
>
>
> No new logs are generated since last restart.If I check with utility *System
> log* in admin area,i can see some messages.
> Please suggest what could be the reasons that log file is not generated and
>
> how to resolve.
>
> Thanks in advance.
>
>
> Regards,
> Manish Ramteke
>
>
>
>
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