Hi there,

I come back with one of my request but with a proposition

I want to use the Ticket::Frontend::MenuModule###460-Delete

Not to delete the ticket but delete all attachments

I saw in the API doc that line:

ArticleDeleteAttachment()
delete all attachments of an article

    $TicketObject->ArticleDeleteAttachment(

        ArticleID => 123,

        UserID    => 123,

    );



How should I modify the code in order to have this function ...

I have one department saying they don't want to use OTRS because of that 
feature missing, so it is really IMPORTANT for me to solve that quickly :) 
(defending part of my job :)

MANY THANKS

Bye

Phil


Philippe Martignier

Communications Division

Customer Service Section

Email : [email protected]<mailto:[email protected]>

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3


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