Dear all, i have activated PostmasterFollowUpSearchInBody which works fine for 1 ticket reference Follow-up is created as expected! Is it possible to add more than one ticket reference in the body in order to get the mail as Follow-up to all of the referenced tickets? eg in Ticket body: <snip> some text ... ... [ Ticket#: 100002692 ] [ Ticket#: 100002418 ] [ Ticket#: 100000577 ] </snap> shall add the message to all three tickets We are runninging on 2.4.7 BR
Wolfgang Fürtbauer Head of IT ASAMER Holding AG Unterthalham Strasse 2 4694 Ohlsdorf tel fax mobile [email protected] www.asamer.at This message is confidential. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message by mistake, please advise the sender.
<<inline: asamer-logo.GIF>>
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
