Hi Guillaume,

I use the Apache Config for this:

#############
<Location />

    RewriteEngine On

    # Customer Portal deactivated:
    RewriteRule /customer.pl /index.pl [R=301,L]

</Location>
###############

this leads to the agent login.

you may also use a <Files> container:

##############
  <Files "customer.pl">
    Order deny,allow
    Deny from all
  </Files>
#############

Regards,

David

Guillaume Rehm schrieb:
> Hi all,
>
> Is it possible to disable the customer interface
> (http://server/otrs/customer.pl) by configuration ? I have renamed
> customer.pl file but updates recreate it.
>
> Do you have an idea, a solution ?
>
> Thanks in advance.
>
> And OTRS is a great / wonderful product.
> -- 
> Guillaume REHM
> Centre de Ressources Informatiques
> Responsable Sécurité du Système d'Information (RSSI)
>
> Bibliothèque Nationale et Universitaire de Strasbourg
> 5 rue du Maréchal Joffre
> BP 51029
> 67070 Strasbourg
>
> tél: 03 88 25 28 23
> fax: 03 88 25 28 03
> mail: [email protected]
> web: http://www.bnu.fr
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