Hi list,
I have an OTRS 2.4.7 in iso-8859-1 charset mode and I would put it in utf-8.
My sql database should be in utf-8 mode.
mysql> SHOW VARIABLES LIKE "character_set_%" ;
+--------------------------+----------------------------+
| Variable_name | Value |
+--------------------------+----------------------------+
| character_set_client | latin1 |
| character_set_connection | latin1 |
| character_set_database | utf8 |
| character_set_filesystem | binary |
| character_set_results | latin1 |
| character_set_server | latin1 |
| character_set_system | utf8 |
| character_sets_dir | /usr/share/mysql/charsets/ |
+--------------------------+----------------------------+
8 rows in set (0.10 sec)
All rows must be in utf-8 ?
In Otrs, when I change $Self->{DefaultCharset} to 'utf-8', Otrs works
but the Sysconfig link doesn't work.
Do you have a procedure ?
I found that http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=52
I must have to convert all data ? (by mysqldump ? )
Thanks in advance.
Best Regards,
--
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: [email protected]
web: http://www.bnu.fr
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